Recipient

Introduction

Feature(s)

A recipient refers to the person who receives dynamic messages in Jodoo. The organization owner and super admins are default recipients. You can add new recipients.

Application Scenario(s)

In the case of business management, the business owner needs to receive dynamic messages in time, such as Business Collaboration, Usage, and so on. If you set the business owner as a recipient, the owner can receive message notifications, thus avoiding work delays and omissions caused by delayed processing of messages.

Setting Procedure

Setting Manage Recipients

Before setting recipients, you need to add recipients in Notification Recipient Management.

1. Go to Settings and click Notification Recipient Management.

2. Click Add Recipient, input the Name and Email of the recipient, and click Save.

Verifying Email

After adding a recipient, you need to verify the recipient’s email. Click Verify, and the system will send the verification messages to the recipient’s mailbox.

Note:

1. The system will send verification messages immediately after entering your email and clicking Verify. The same email can only be verified up to twice a day. If it is more than twice, it will take 24 hours for the system to send the message again.

2. You will not receive any message if your email has not been verified.

Setting Message Recipient(s)

After verifying the email, the recipient will be added to Notification Recipient Management.

Then select one kind of message in App Logs, Usage, and Events&News. Tick the method of reminding, such as Email, and click Edit to add a recipient. Click OK to confirm your management. The recipient is set as the message receiver.

Setting Default Recipient(s)

In Settings on the Message Center page, the default recipients vary depending on the message type.

App Logs: The owner and super admins are the default recipients in System messages, and only the owner is the default recipient in the email.

Usage: Both the owner and super admins are default recipients in System messages and email.

Events&News: The owner is the default recipient in System messages.

For example, in Usage:

Notes

1. Add up to five recipients in each reminder.

2. When the method of reminding is ticked, the organization owner is set to message receiver by default. Note that the owner is not included in the five recipients.

3. System messages for all reminders do not support reminding the updates of the recipient, and the messages must be received via the Message Center.