Extension FAQ

Q: Why is new data submitting notification set but not received after data submitting?

You can check that whether the recipients of the new data submitting notification and the data submitters are the same people.

Note: When submitting new data, if the submitters are the recipients, they will not remind themself.

Q: Why is new data updating notification set but not received after data updating?

When an administrator changes data in Manage Data, the notification will not be triggered. When a member visits the form and updates data through the permission set, the notification will be triggered.

Q: What are the methods of pushing notifications?

Notifications can only be pushed by Email.

Q: Why are the fields in print templates incomplete?

If some fields are not set viewable to some members, then they will not be printed out when the members performs custom printing.

Q: Why are some public links blocked?

Jodoo is a professional application customization tool. It has been committed to providing simple and convenient data management tools for enterprises and organizations. In order to crack down on the abuse of forms with public links, we have issued Norms of Jodoo External Link Form Management. For details, see Norms of Jodoo External Link Form Management.

Any action performed in violation of this norm will be dealt with immediately upon discovery, with measures including but not limited to blocking forms and blocking registered accounts. Jodoo shall have the right to refuse to provide services to the aforementioned entities in accordance with the provisions of this Norm, relevant agreements and special rules.