Block Notifications

Introduction

Feature Overview

Block Notifications allows for the blocking of message reception for certain members while a whitelist of apps is created, which ensures that important message notifications and to-do workflow reminders from certain apps can bypass the blocking. This effectively reduces unnecessary disturbances.

Scenario

In scenarios with a large number of members and the possibility of duplicate names, using Block Notifications can prevent notifications from being sent to the wrong members, thereby improving work efficiency and information accuracy.

Preview

If a member is set to only receive notifications from the app, Jodoo Tutorial, and he/she is also the node approver for a workflow form from another app, Vehicle Management, the workflow initiator will receive a prompt: Failed to submit. Couldn't find the approver for the next node after submitting a record.

Plan Availability

This is a paid feature. For details, see Understand Your Account Usage and Limits.

Setting Up

Where to Set

Go to Account Center, and click Management. On this page, click Business Settings, and under Business Collaboration will you see Block Notifications.

Click Settings to add members to the block list.

Adding Member

Click Add Member, and select the members to block.

Selecting Apps

After adding members to the block list, you can choose for them from which apps they can receive notifications.

If you select Apps to receive notifications: the member will only receive notifications from those apps.
If no apps are selected from the drop-down list: the member will not receive notifications from any app.

For example, after setting the member, Jodoo Official, to only receive notifications from the Development Project Management app, she will only receive notifications from that app, and will only participate in the collaboration of that application, including workflow approvals.

Notification Blocking Rules

Here are the details:

What to Block	From Where
Message Notifications	Form, Workflow Form, Dashboard, the System;
To-Do Workflow Reminder	Node Approver, Node Properties, Click to set a CC member, When No Approver is Found, Overdue Actions, Workflow Properties, Child Workflow, Initiate Workflow, Change Approvers.