Understand Your Account Usage and Limits


This guide will help you understand the usage limits and differences between Jodoo’s four plans: Free, Starter, Business, and Enterprise. For more details, check out the Jodoo Pricing page.

What are usage limits?

Usage limits refer to the amount of feature use allowed based on your plan. Different plans have varying usage limits. Jodoo offers differential plans to suit your business needs. Choose from various plans and enjoy customized features and pricing options to fit your requirements.

How to check your usage limits?

Log into your account, click the avatar, go to Management > Plan Details, and check your usage limits under System Overview.

What are the key usage limits?

Data Capacity

Data capacity refers to the maximum amount of data that can be stored in a Jodoo account, which varies by plan. Make sure to pick the plan that meets your data storage needs.

Here’s a breakdown of key data limits per plan:

  • Submissions per Month — The maximum number of responses or submissions that can be collected through forms per month.
  • Data Volume per Form — The total amount of data that can be collected from a single form.
  • Fields per Form — The limit on the number of fields you can add to a form.
  • File Upload Size per Workspace per Year — The maximum allowable size of all files uploaded to a single workspace over one year.
  • File Size Limit per Upload — The maximum allowable size for a single file that can be uploaded at one time. This limit helps manage data transfer and storage within the platform.

Below are the specific data capacity limits in each plan:

Plan

Free

Starter

Business

Enterprise

Submissions per Month

1,000

Unlimited

Unlimited

Unlimited

Data Volume per Form

20,000

100,000

300,000

500,000

Fields per Form

500

500

500

500

File Upload Size per Workspace per Year

200 MB

6 GB

120 GB

360 GB

File Size Limit per Upload

20 MB

500 MB

500 MB

500 MB

System Administration Features

Jodoo offers system administration features, such as managing admin permissions, tracking admin actions (Audit Trail), and recovering deleted data:

  • Regular Admin — Admins refer to those in Jodoo who have system management permissions besides the owner. Super admins or the owner can make members regular admins with assigned permissions.
  • Audit Trial — The management operations of admins will be pushed to super admin groups in Audit Trail.
  • Data Recycle — Jodoo can retain deleted data for a limited time, allowing the recovery of mistakenly deleted data. You can permanently purge data that is no longer needed.
  • Field Recycle — After deleting a field, you can go to Field Recycle to restore or completely delete the field data.

Below are the specific system administration limits in each plan:

Plan

Free

Starter

Business

Enterprise

Regular Admin

0

0

1

10

Audit Trial

Permanent

Data Recycle

0

0

45 days

180 days

Field Recycle

0

0

Key Features

Key features refer to the critical functions and capabilities that are available in each subscription plan, highlighting the essential tools and services offered to users. All plans include unlimited forms and apps, so you can fully utilize these features.

Here is a list of key features with usage limits:

  • Maximum Number of Seats — The maximum number of user accounts that can be created within a plan, limiting access to the platform to a specific number of individuals.
  • Data Volume per Workspace — The total amount of data that can be stored within a single workspace.
  • Number of Automations and Automations Pro — The total count of automated tasks that can be set up within an account.

Below are the specific key feature limits in each plan:

Plan

Free

Starter

Business

Enterprise

Maximum Number of Seats

5

1,000

1,000

1,000

Data Volume per Workspace

20,000

200,000

750,000

3,000,000

Numbers of Automations and Automations Pro

5

10

40

120

Collaboration and Automation

Jodoo’s collaboration tools, like Aggregate Tables and Data Factories, help manage and process data, and automations can simplify workflows:

  • Aggregate Table — You can use aggregate tables for aggregation calculations and pre-calculation (pre-processing) of existing form data for further invocation.
  • Data Factory —It is an ETL tool for processing data so that the obtained data can be used for data analysis on dashboards. The different limits of data factories in different plans are reflected in the number of data streams. Consisting of input nodes, data processing nodes, and output nodes, data streams undertake specific data processing and handling tasks in a data factory.
  • Automation Pro — It enables you to design and achieve a range of complex and diverse automated processes. Automation Pro Runs Per Month indicates the number of times this feature can be triggered per month.

Below are the specific collaboration and automation limits in each plan:

Plan

Free

Starter

Business

Enterprise

Aggregate Table

1

5/App

10/App

20/App

Number of Data Steams of Data Factory (ETL)

1

10

20

50

Automation Pro Runs per Month

100

500

100,000

500,000

Form Building and Print Templates

You can print form data using pre-made or custom templates. This feature is available in Starter, Business, and Enterprise plans.

  • Print Templates—Through default or customized templates, you can print the form data that has been submitted, which is useful for viewing or managing data. This feature is not accessible on the Free plan. The starter plan has 20 templates. Print templates for business plans and enterprise plans are unlimited.

Below are the specific printing limits in each plan:

Plan

Free

Starter

Business

Enterprise

Number of Print Templates

0

20

Unlimited

Unlimited

What are the account usage and limit details?

Plan

Free

Starter

Business

Enterprise

Plan Description

Kickstart efficient data collection and management.

Best for personal use.

Unlock usage caps and collaborative workflows.

Best for small teams or professionals.

Obtain a light permission system and connect work across agile teams.

Best for mid-size business.

Gain more branding options, security, and controls.

Connect tools you use via API & Webhook.

Key Plan Features

Monthly Starting Price Per Seat

$0

$6 billed annually

$12 billed annually

$30 billed annually

Maximum Number of Seats

5

1,000

1,000

1,000

Number of Forms

Unlimited

Unlimited

Unlimited

Unlimited

Number of Apps

Unlimited

Unlimited

Unlimited

Unlimited

Data Volume Per Workspace

20,000

200,000

750,000

3,000,000

Form public link

Dashboard

Views

Numbers of Automations + Automations Pro

5

10

40

120

Cross-form data linkage

Consultation and Q&A

Discord Forum

Discord VIP Group

Discord VIP Group

Discord VIP Group

Data Capacity

Submissions Per Month

1,000

Unlimited

Unlimited

Unlimited

Data Volume Per Form

20,000

100,000

300,000

500,000

Fields Per Form

500

500

500

500

Annual File Upload Limit Per Workspace

200 MB

6 GB

120 GB

360 GB

File Size Limit Per Upload

20 MB

500 MB

500 MB

500 MB

Form Building

Basic Fields

Grid Quick Edit

Import/Export Excel Data

Notifications

Form Cache

Signature

Custom Button

Print Templates

20 Templates

Unlimited

Unlimited

Custom Submission Result Page

Cross-App

Exporting Attachments in Batches

Importing Attachments in Batches

Remove Jodoo logo in public links

Collaboration

Form View

Grid View

Gallery View

Kanban View

Gantt View

Hierarchically grouped records in Grid View

Personal View

Form Fill Link

Public Query Link

Sharing Link for a Record

URL Parameter

App Building

Lookup

Data Linkage

Query Data

Select Data

Aggregate Table

1

5 per App

10 per App

20 per App

Data Factory (ETL)

1

10

20

50

Automation

Automations Pro Runs Per Month

100

500

100,000

500,000

Data Visualization & Analytics

Charts

Indicator Chart

Progress Chart

Pivot Table

Column Chart

Bar Chart

Line Chart

Pie Chart

Area Chart

Combo Chart

Scatter Chart

Bubble Chart

Radar Chart

Funnel Chart

Detail Table

Spreadsheet

Calendar

Gantt Chart

Records List

Components

Text

Image

Shortcut

Embed Page

Container

Current Time

Filter

Advanced Features

Dashboard Reminder

Dashboard Auto Refresh

Data Alert

Custom Dashboard Styles

Approval Workflow

Visual Workflow Editor

Node Permission Control

Approval Comment

Node Actions

Node Validation

Proceeding Rules

Proceeding Conditions

Workflow Reminder

Workflow Updates

Workflow Chart

Workflow Version Management

Sequential Approval

Batch Initiating Workflows

Batch Submitting/ Reviewing

Workflow Auto-submit Rules

Child Workflow

Plugin Node

Open Platform

Front-End Events

Plugin Market

API & Webhook

SSO

Custom Plugins

System Administration

Super Admin

Regular Admin

1

10

App Admin

Permission Set Query

Audit Trail

Permanent

Permanent

Permanent

Permanent

Global Watermark

Workspace Customization

Custom Business Style

Data Recycle

45 days

180 days

Field Recycle

45 days

180 days

Support

Email Support

Discord Server Support

Learning and Training Resources

Help Center, Online Courses, Template Center

How to contact support?

Support Channels

We are here to assist you through the following channels:

  • Account Support: Contact us at support@jodoo.com. This service is available to users on all plan levels.
  • Service Request Support: For personalized assistance, simply submit a service request. Our engineering team is ready to help you with dedicated support.
  • Group Support: As a paid user, gain exclusive access to our Discord VIP user group. Here, you can receive direct technical support from our engineering team.

Operating Hours:

Our team is available from 09:00 to 17:00 SGT, Monday through Friday.

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