Understand Your Account Usage and Limits
This guide will help you understand the usage limits and differences between Jodoo’s four plans: Free, Starter, Business, and Enterprise. For more details, check out the Jodoo Pricing page.
What are usage limits?
Usage limits refer to the amount of feature use allowed based on your plan. Different plans have varying usage limits. Jodoo offers differential plans to suit your business needs. Choose from various plans and enjoy customized features and pricing options to fit your requirements.
How to check your usage limits?
Log into your account, click the avatar, go to Management > Plan Details, and check your usage limits under System Overview.
What are the key usage limits?
Data Capacity
Data capacity refers to the maximum amount of data that can be stored in a Jodoo account, which varies by plan. Make sure to pick the plan that meets your data storage needs.
Here’s a breakdown of key data limits per plan:
- Submissions per Month — The maximum number of responses or submissions that can be collected through forms per month.
- Data Volume per Form — The total amount of data that can be collected from a single form.
- Fields per Form — The limit on the number of fields you can add to a form.
- File Upload Size per Workspace per Year — The maximum allowable size of all files uploaded to a single workspace over one year.
- File Size Limit per Upload — The maximum allowable size for a single file that can be uploaded at one time. This limit helps manage data transfer and storage within the platform.
Below are the specific data capacity limits in each plan:
Plan | Free | Starter | Business | Enterprise |
Submissions per Month | 1,000 | Unlimited | Unlimited | Unlimited |
Data Volume per Form | 20,000 | 100,000 | 300,000 | 500,000 |
Fields per Form | 500 | 500 | 500 | 500 |
File Upload Size per Workspace per Year | 200 MB | 6 GB | 120 GB | 360 GB |
File Size Limit per Upload | 20 MB | 500 MB | 500 MB | 500 MB |
System Administration Features
Jodoo offers system administration features, such as managing admin permissions, tracking admin actions (Audit Trail), and recovering deleted data:
- Regular Admin — Admins refer to those in Jodoo who have system management permissions besides the owner. Super admins or the owner can make members regular admins with assigned permissions.
- Audit Trial — The management operations of admins will be pushed to super admin groups in Audit Trail.
- Data Recycle — Jodoo can retain deleted data for a limited time, allowing the recovery of mistakenly deleted data. You can permanently purge data that is no longer needed.
- Field Recycle — After deleting a field, you can go to Field Recycle to restore or completely delete the field data.
Below are the specific system administration limits in each plan:
Plan | Free | Starter | Business | Enterprise |
Regular Admin | 0 | 0 | 1 | 10 |
Audit Trial | Permanent | |||
Data Recycle | 0 | 0 | 45 days | 180 days |
Field Recycle | 0 | 0 |
Key Features
Key features refer to the critical functions and capabilities that are available in each subscription plan, highlighting the essential tools and services offered to users. All plans include unlimited forms and apps, so you can fully utilize these features.
Here is a list of key features with usage limits:
- Maximum Number of Seats — The maximum number of user accounts that can be created within a plan, limiting access to the platform to a specific number of individuals.
- Data Volume per Workspace — The total amount of data that can be stored within a single workspace.
- Number of Automations and Automations Pro — The total count of automated tasks that can be set up within an account.
Below are the specific key feature limits in each plan:
Plan | Free | Starter | Business | Enterprise |
Maximum Number of Seats | 5 | 1,000 | 1,000 | 1,000 |
Data Volume per Workspace | 20,000 | 200,000 | 750,000 | 3,000,000 |
Numbers of Automations and Automations Pro | 5 | 10 | 40 | 120 |
Collaboration and Automation
Jodoo’s collaboration tools, like Aggregate Tables and Data Factories, help manage and process data, and automations can simplify workflows:
- Aggregate Table — You can use aggregate tables for aggregation calculations and pre-calculation (pre-processing) of existing form data for further invocation.
- Data Factory —It is an ETL tool for processing data so that the obtained data can be used for data analysis on dashboards. The different limits of data factories in different plans are reflected in the number of data streams. Consisting of input nodes, data processing nodes, and output nodes, data streams undertake specific data processing and handling tasks in a data factory.
- Automation Pro — It enables you to design and achieve a range of complex and diverse automated processes. Automation Pro Runs Per Month indicates the number of times this feature can be triggered per month.
Below are the specific collaboration and automation limits in each plan:
Plan | Free | Starter | Business | Enterprise |
Aggregate Table | 1 | 5/App | 10/App | 20/App |
Number of Data Steams of Data Factory (ETL) | 1 | 10 | 20 | 50 |
Automation Pro Runs per Month | 100 | 500 | 100,000 | 500,000 |
Form Building and Print Templates
You can print form data using pre-made or custom templates. This feature is available in Starter, Business, and Enterprise plans.
- Print Templates—Through default or customized templates, you can print the form data that has been submitted, which is useful for viewing or managing data. This feature is not accessible on the Free plan. The starter plan has 20 templates. Print templates for business plans and enterprise plans are unlimited.
Below are the specific printing limits in each plan:
Plan | Free | Starter | Business | Enterprise |
Number of Print Templates | 0 | 20 | Unlimited | Unlimited |
What are the account usage and limit details?
Plan | Free | Starter | Business | Enterprise |
Plan Description | Kickstart efficient data collection and management. Best for personal use. | Unlock usage caps and collaborative workflows. Best for small teams or professionals. | Obtain a light permission system and connect work across agile teams. Best for mid-size business. | Gain more branding options, security, and controls. Connect tools you use via API & Webhook. |
Key Plan Features | ||||
Monthly Starting Price Per Seat | $0 | $6 billed annually | $12 billed annually | $30 billed annually |
Maximum Number of Seats | 5 | 1,000 | 1,000 | 1,000 |
Number of Forms | Unlimited | Unlimited | Unlimited | Unlimited |
Number of Apps | Unlimited | Unlimited | Unlimited | Unlimited |
Data Volume Per Workspace | 20,000 | 200,000 | 750,000 | 3,000,000 |
Form public link | ✅ | ✅ | ✅ | ✅ |
Dashboard | ✅ | ✅ | ✅ | ✅ |
Views | ✅ | ✅ | ✅ | ✅ |
Numbers of Automations + Automations Pro | 5 | 10 | 40 | 120 |
Cross-form data linkage | ✅ | ✅ | ✅ | ✅ |
Consultation and Q&A | Discord Forum | Discord VIP Group | Discord VIP Group | Discord VIP Group |
Data Capacity | ||||
Submissions Per Month | 1,000 | Unlimited | Unlimited | Unlimited |
Data Volume Per Form | 20,000 | 100,000 | 300,000 | 500,000 |
Fields Per Form | 500 | 500 | 500 | 500 |
Annual File Upload Limit Per Workspace | 200 MB | 6 GB | 120 GB | 360 GB |
File Size Limit Per Upload | 20 MB | 500 MB | 500 MB | 500 MB |
Form Building | ||||
Basic Fields | ✅ | ✅ | ✅ | ✅ |
Grid Quick Edit | ✅ | ✅ | ✅ | ✅ |
Import/Export Excel Data | ✅ | ✅ | ✅ | ✅ |
Notifications | ✅ | ✅ | ✅ | ✅ |
Form Cache | ✅ | ✅ | ✅ | ✅ |
Signature | ❌ | ✅ | ✅ | ✅ |
Custom Button | ❌ | ✅ | ✅ | ✅ |
Print Templates | ❌ | 20 Templates | Unlimited | Unlimited |
Custom Submission Result Page | ❌ | ✅ | ✅ | ✅ |
Cross-App | ❌ | ✅ | ✅ | ✅ |
Exporting Attachments in Batches | ❌ | ✅ | ✅ | ✅ |
Importing Attachments in Batches | ❌ | ✅ | ✅ | ✅ |
Remove Jodoo logo in public links | ❌ | ✅ | ✅ | ✅ |
Collaboration | ||||
Form View | ✅ | ✅ | ✅ | ✅ |
Grid View | ✅ | ✅ | ✅ | ✅ |
Gallery View | ✅ | ✅ | ✅ | ✅ |
Kanban View | ✅ | ✅ | ✅ | ✅ |
Gantt View | ✅ | ✅ | ✅ | ✅ |
Hierarchically grouped records in Grid View | ✅ | ✅ | ✅ | ✅ |
Personal View | ✅ | ✅ | ✅ | ✅ |
Form Fill Link | ✅ | ✅ | ✅ | ✅ |
Public Query Link | ✅ | ✅ | ✅ | ✅ |
Sharing Link for a Record | ✅ | ✅ | ✅ | ✅ |
URL Parameter | ✅ | ✅ | ✅ | ✅ |
App Building | ||||
Lookup | ✅ | ✅ | ✅ | ✅ |
Data Linkage | ✅ | ✅ | ✅ | ✅ |
Query Data | ✅ | ✅ | ✅ | ✅ |
Select Data | ✅ | ✅ | ✅ | ✅ |
Aggregate Table | 1 | 5 per App | 10 per App | 20 per App |
Data Factory (ETL) | 1 | 10 | 20 | 50 |
Automation | ||||
Automations Pro Runs Per Month | 100 | 500 | 100,000 | 500,000 |
Data Visualization & Analytics | ||||
Charts | ||||
Indicator Chart | ✅ | ✅ | ✅ | ✅ |
Progress Chart | ✅ | ✅ | ✅ | ✅ |
Pivot Table | ✅ | ✅ | ✅ | ✅ |
Column Chart | ✅ | ✅ | ✅ | ✅ |
Bar Chart | ✅ | ✅ | ✅ | ✅ |
Line Chart | ✅ | ✅ | ✅ | ✅ |
Pie Chart | ✅ | ✅ | ✅ | ✅ |
Area Chart | ✅ | ✅ | ✅ | ✅ |
Combo Chart | ✅ | ✅ | ✅ | ✅ |
Scatter Chart | ❌ | ✅ | ✅ | ✅ |
Bubble Chart | ❌ | ✅ | ✅ | ✅ |
Radar Chart | ✅ | ✅ | ✅ | ✅ |
Funnel Chart | ✅ | ✅ | ✅ | ✅ |
Detail Table | ✅ | ✅ | ✅ | ✅ |
Spreadsheet | ✅ | ✅ | ✅ | ✅ |
Calendar | ✅ | ✅ | ✅ | ✅ |
Gantt Chart | ✅ | ✅ | ✅ | ✅ |
Records List | ✅ | ✅ | ✅ | ✅ |
Components | ||||
Text | ✅ | ✅ | ✅ | ✅ |
Image | ✅ | ✅ | ✅ | ✅ |
Shortcut | ✅ | ✅ | ✅ | ✅ |
Embed Page | ✅ | ✅ | ✅ | ✅ |
Container | ✅ | ✅ | ✅ | ✅ |
Current Time | ✅ | ✅ | ✅ | ✅ |
Filter | ✅ | ✅ | ✅ | ✅ |
Advanced Features | ||||
Dashboard Reminder | ❌ | ✅ | ✅ | ✅ |
Dashboard Auto Refresh | ❌ | ✅ | ✅ | ✅ |
Data Alert | ❌ | ❌ | ✅ | ✅ |
Custom Dashboard Styles | ❌ | ✅ | ✅ | ✅ |
Approval Workflow | ||||
Visual Workflow Editor | ✅ | ✅ | ✅ | ✅ |
Node Permission Control | ✅ | ✅ | ✅ | ✅ |
Approval Comment | ✅ | ✅ | ✅ | ✅ |
Node Actions | ✅ | ✅ | ✅ | ✅ |
Node Validation | ✅ | ✅ | ✅ | ✅ |
Proceeding Rules | ✅ | ✅ | ✅ | ✅ |
Proceeding Conditions | ✅ | ✅ | ✅ | ✅ |
Workflow Reminder | ✅ | ✅ | ✅ | ✅ |
Workflow Updates | ✅ | ✅ | ✅ | ✅ |
Workflow Chart | ✅ | ✅ | ✅ | ✅ |
Workflow Version Management | ✅ | ✅ | ✅ | ✅ |
Sequential Approval | ✅ | ✅ | ✅ | ✅ |
Batch Initiating Workflows | ✅ | ✅ | ✅ | ✅ |
Batch Submitting/ Reviewing | ✅ | ✅ | ✅ | ✅ |
Workflow Auto-submit Rules | ✅ | ✅ | ✅ | ✅ |
Child Workflow | ❌ | ✅ | ✅ | ✅ |
Plugin Node | ❌ | ✅ | ✅ | ✅ |
Open Platform | ||||
Front-End Events | ❌ | ✅ | ✅ | ✅ |
Plugin Market | ❌ | ✅ | ✅ | ✅ |
API & Webhook | ❌ | ❌ | ❌ | ✅ |
SSO | ❌ | ❌ | ❌ | ✅ |
Custom Plugins | ❌ | ❌ | ❌ | ✅ |
System Administration | ||||
Super Admin | ✅ | ✅ | ✅ | ✅ |
Regular Admin | ❌ | ❌ | 1 | 10 |
App Admin | ❌ | ❌ | ❌ | ✅ |
Permission Set Query | ❌ | ❌ | ❌ | ✅ |
Audit Trail | Permanent | Permanent | Permanent | Permanent |
Global Watermark | ❌ | ❌ | ❌ | ✅ |
Workspace Customization | ❌ | ❌ | ❌ | ✅ |
Custom Business Style | ❌ | ❌ | ❌ | ✅ |
Data Recycle | ❌ | ❌ | 45 days | 180 days |
Field Recycle | ❌ | ❌ | 45 days | 180 days |
Support | ||||
Email Support | ✅ | ✅ | ✅ | ✅ |
Discord Server Support | ✅ | ✅ | ✅ | ✅ |
Learning and Training Resources | Help Center, Online Courses, Template Center |
How to contact support?
Support Channels
We are here to assist you through the following channels:
- Account Support: Contact us at support@jodoo.com. This service is available to users on all plan levels.
- Service Request Support: For personalized assistance, simply submit a service request. Our engineering team is ready to help you with dedicated support.
- Group Support: As a paid user, gain exclusive access to our Discord VIP user group. Here, you can receive direct technical support from our engineering team.
Operating Hours:
Our team is available from 09:00 to 17:00 SGT, Monday through Friday.