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Department

Introduce how to manage your department.

Updated today

What is the Department?

A department is a composition or a unit of a whole team. One department can have multiple sub-departments. One company can only have one biggest department.


What Does It Look Like?


How to Set a Department?

Here are some actions you can take to manage your department.

Adding Sub-Departments

Select the main department that needs to add sub-departments in Contacts > Members and click Add Sub-departments.

Note:

There is only one biggest department (the company). You can add sub-departments under it.

Renaming Departments

The name of a department can be, at most, 50 characters.

Deleting Departments

Before deleting a department, make sure these conditions are met:

  1. Move all members out of the department first
    If there are still members in the department, you will see this message: "This department contains members and cannot be deleted."
    Removing members from the department only removes them from that department. It does not delete them from "All Members."

  2. Remove or move all sub-departments first
    If the department still has sub-departments, you will see this message: "This department has sub-departments and cannot be deleted."

Notes:

  1. Deleting a department will also delete its related permission settings.

  2. This action cannot be undone.

How to delete a department

Go to the Department settings page, select the target department, then click >Delete.

Setting Department Head

The department head can be used in scenarios like Auto-assign.

Sorting Departments

You can drag and drop to sort departments.

Note:

Admins can only sort departments within their permissions.


When to Manage the Department?

You can set the following aspects in the structure of the department.

  • Add Sub-departments.

  • Set Department Head.


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👉I can't wait to MANAGE MY DEPARTMENT.

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