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Account Troubleshooting

This document provides a universal troubleshooting guide to check account settings in Jodoo.


How to Check Account Usage?

You can view your current plan, account usage, and usage limits in the Avatar> Management> Plan Details.

How to Modify Mobile Number or Display Name?

You can update your linked mobile number and alias from My Profile.

How to Change My Company/Team Name?

You can update your company/team name in Avatar>Management>Business Info.

Where to Find the API Docs?

Jodoo provides API Docs to help developers integrate Jodoo with external systems.

You can access from the Guide page in Jodoo's Open Platform by clicking API Docs.

How to Accept an Invitation to Another Team?

You can join another team by accepting an invitation link sent by the team's admin.

How to Assign Sub-Admins?

Sub-admins include both regular admins and app admins. To assign a regular admin, you can go to Contacts > Permission Center > System. Click the admin group and choose the member you want to assign.

To assign an app admin, you can go to Contacts > Permission Center > Jodoo. Click the admin group, then choose the member you want to assign.


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