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Form Beginner’s Guide

Updated over a week ago

Overview

Forms are fundamental tools for data collection and management, playing a critical role in business systems. This guide introduces all key operations, from data collection (form filling) to data management (including deleting, editing, printing, and searching), enabling you to fully master form usage.


Switching Permission Sets

Admins assign you permission sets to define what data operations you can perform in a form. The set name usually indicates your scope of operations. For example, if you have a set called “View All Data”, you can view all entries in the form.

How to Switch?

1. Enter the target form.

2. Click the permission set area at the top-left of the page.

3. Choose the desired permission set from the dropdown.

On Desktop

On Mobile

More to Know

The “All Data with Permission” set is a union of all your permissions. When provided, you can operate and manage data with your full access rights.


Adding Data

If you have Add permissions, you can input data such as customer details, orders, or leads.

Submitting Data

Method 1 Using “Submit-Only” Permission Set

1. Switch to “Add-Only Data” group.

2. Complete the form and click Submit.

On Desktop

On Mobile

Method 2 Other Permission Sets or Views

1. Switch to any Set with Add permissions, such as “Add and Manage My Data.”

2. Click the Add button on the toolbar.

3. Fill out the form and click Submit.

On Desktop

On Mobile

Adding Subform Data

What is a Subform?

Subforms are embedded mini-forms for adding related data, such as:

  • Adding product line items to an order

  • Recording sub-tasks under a main project

  • Listing outbound product details in inventory forms

How to Add?

On Desktop

Click the Add button to insert a blank row.

On Mobile

Tap the “+” button at the top left of the subform or "+ Add" at the bottom to add a new blank record.

More Methods

For copying, inserting, or batch pasting subform data, refer to the Subform.

More to Know

To enhance efficiency and accuracy, you may encounter features such as:

  • Auto-populated fields after entering certain data.

  • Options in Field B change based on Field A’s value.

  • Some fields are uneditable and only selectable from predefined options.

For more details and troubleshooting, see Subform.


Deleting Data

When you have the delete permission, you can (batch) delete form records in the following ways.

On Desktop

Method 1 Deleting in Details Page

1. Click the entry to open its details.

2. Click Delete and OK.

Method 2 Deleting after Filtering

1. Apply filters to find the data to delete.

2. Click the Delete button on the toolbar and choose to delete filtered or all data.

Method 3 Deleting Selected Data

1. Select one or more entries.

2. Click Delete on the toolbar and confirm.

On Mobile

1. Tap the entry to view details.

2. Tap More > Delete, then confirm.

Note:

Mobile does not support batch deletion.


Editing Data

When you have Edit permissions, you can edit form records in the following ways.

On Desktop

Method 1 Editing Single Entry

1. Click the entry to open details.

2. Click Edit, make changes, then click Submit.

Method 2 Batch Edit

1. Select one or more entries.

2. Click Batch Edit on the toolbar.

3. Choose fields to modify and set their new values, which can be:

  • A fixed value

  • A formula-calculated value

  • Empty

On Mobile

1. Tap the entry to view details.

2. Tap Edit, make changes, then tap Submit.

Note:

Mobile does not support batch editing.


Printing Data

On Desktop

Method 1 Deleting in Details Page

1. Click the entry to open details.

2. Click Print and preview the print file.

3. Set printer options or save as PDF, then click Save.

Method 2 Batch Print

1. Select entries in the form.

2. Click Batch Print on the top-right, preview, and print or download as PDF.

Note:

If Submit and Print is enabled in any node of the workflow, it will automatically generate print files upon submission when flowing to this node.


Viewing Data

Switch to a permission set with View permissions to filter, search, or sort data for efficient access.

Filtering

Use filters to display data meeting specific conditions, e.g.:

  • View only “In Progress” after-sales tickets

  • Find orders for a specific customer

  • Filter current quarter records for inventory counts

For more details, see How to Filter the Records?

Searching

Method 1 Search All Data

On Desktop

Enter keywords in the top-right search bar and press Enter.

On Mobile

Tap Search icon in the top-right and enter keywords.

Method 2 Search Specified Fields

On Desktop

Enter keywords, click icon > Search Specified Fields, select up to 10 fields, then press Enter.

On Mobile

1. Tap Search icon, enter keywords, then tap .

2. Choose Search Specified Fields, select up to 10 fields, and tap OK.

Note:

When dataset exceeds 10,000 records, only specific field search is supported.

Sorting

Method 1 Sort by Field

On Desktop

Hover over a column header, click , and choose ascending or descending.

On Mobile

Tap the column header to toggle ascending/descending.

Method 2 Sort via Toolbar

On Desktop

1. Click Sort button on the toolbar.

2. Add the sorting field and set order, then click Sort.

On Mobile

1. Tap “ ··· > Sort ” in the top-right.

2. Add sort rules, set order, and tap OK.

Note:

Applying "Sort by Same Value" to department/member fields will group related data together.

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