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Workflow & Task FAQ

Updated this week

Q: Why can’t I find the task I need to process?

You can use the Filter and Search functions to quickly locate the tasks you need to process.


Q: How can I view all the steps in a workflow?

You can check the Workflow Diagram. Enter the workflow data details page and click the button at the top right of the page. For more details, refer to: Workflow Advanced Guide.


Q: How can I see where the workflow is or the current node?

You can view this through Workflow updates or the Workflow Diagram. For more details, refer to: Workflow Advanced Guide.


Q: I commented on a workflow, but my colleague can’t see the comment?

When commenting, you can @mention specific colleagues. After @mentioning, the system will automatically notify the relevant person to view the comment.


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