[Important] Jodoo's Domain is about to change

Dear Users,

We plan to change Jodoo’s platform domain from www.jodoo.com to app.jodoo.com to distinguish it from the official website. The new domain is expected to take effect on August 2, 2024.

This change will help us optimize the architecture of the product and thus enable us to serve you better.

We will set up a redirect for the old domain name before August 15, 2024. This will help to ensure a smooth transition to the new domain name. Anyone who visits the old link will be automatically directed to the new link.

To avoid any business interruptions due to this change and ensure a smooth transition for you, we have listed all the features that may be affected, potential problems, and the corresponding solutions in the following table for you to check.

Impacted Features

Potential Problems

Solutions

All internal and external sharing links

The following sharing links will not be accessible in the future:

Update all these old links manually by copying new links to share.

Member invitation links

Member invitation emails, QR codes, or links you previously sent will become invalid.

Re-send invitation emails, QR codes, or links.

Links in notifications

Links in system messages, Emails, or sent through webhook/API integrations will be inaccessible. The following scenarios are possible with links to the old domain:

  • Webhook and Comments related to forms' records
  • Tasks and CC
  • Dashboard Data Alerts
  • Notifications related to Resource Usage

No action is needed. Links in new notifications will be updated automatically.

If you are using our PWA on iOS devices, you will not be able to enter Jodoo on your devices.

Reinstall the PWA app.

As there is a default code using www.jodoo.com, plugins will not be triggered after the domain replacement.

Replace the old domain in the code with the new one and release the new version of the plugin, and make sure that all members use the latest version.

SSO will not work after the domain replacement due to the old domain used in the configuration.

Visit the configuration page and update the necessary links and configurations.

The personalized login pages with the old domain will be inaccessible after the domain replacement.

Copy the new links and send them to the members who need access.

To avoid any business interruptions and keep your business running smoothly, we provide a grace period until August 15, 2024, during which all the existing links will continue to function normally, allowing you ample time to replace all links.

After the grace period, all links to the old domain will become inactive and inaccessible. Therefore, please refer to the table above to update the links before August 15, 2024. We will remind you again before the grace period ends.

If you have any further questions or need assistance, please do not hesitate to contact us, or join our community. We are always here to assist you.

We appreciate your understanding and cooperation.

Best Regards,

Jodoo's Product Team

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